Will I get a refund if I cancelled my flight with EarlyBird Check-in?
EarlyBird Check-in service is a low-cost method through which you can complete automatic Check-In before the traditional 24-hour flight check-in. However, you may not get a refund after canceling a flight with EarlyBird check-in as this Check-In is non-refundable. Even if you are processing the cancellation of the flight, the EarlyBird Check-In purchase will be forfeited.
But if Southwest Airlines cancels your flight ticket, EarlyBird Check-In will be refunded in that case. You may reach out to Southwest’s customer care helpdesk by dialing 1-800-I-FLY-SWA if you haven’t received a refund.