How do I get a Refund if I Cancel my Southwest Flight?

Southwest Airlines is one of the major regional air passenger carriers of the United States. It provides scheduled flight services to more than 21 destinations in the United States and additional 10 countries. Being the world's largest low-cost aviation company, Southwest is known widely for its outstanding inflight amenities, affordable flight tickets, free WiFi service and email facility, comfortable cabins, and excellent treatment from the staff and the crew.

If a passenger wants to change their schedule and want to request for Southwest flight refund, they can easily get their refund through the Southwest Airlines refund mechanism. It has one of the best cancellation policies among major airlines of the world as provides immense flexibility toward flight changes and refund requests. Passengers can get knowledge about refunds in the coming topics.

Additional information about Refunds

  • Only Business select and Anytime Fares are refundable while Wanna Get Away fares are not refundable rather they are reusable.
  • Unused, refundable Southwest flight tickets that do not carry restrictions may be applied for future travel fund credit within one year from the date of issue.
  • All eligible refunds are provided on the original form of payment.
  • Original credit/debit card refund credit takes a maximum of seven business days from the date the request is made and the account refund credit makes take up to ten business days to reflect the refund in the account.
  • Based on a passenger's billing cycle, they will see the refund on their statement within one to two statement mailings.

How can you Cancel Southwest flight via the Official Website?

  1. Visit www.southwest.com on the device web browser.
  2. Click 'Flight' in the header and then tap the 'Manage Reservations' option under the 'FLIGHT | HOTEL | CAR | VACATIONS' on the top of the homepage.
  3. Now enter the six-digit confirmation number and the last name of the passenger.
  4. They'll see their flight reservation on the 'Your Reservation Details' page.
  5. Click on the Cancel link where the Confirmation number is and then click that link to review the Southwest flight cancellation details.
  6. If they have only had non-refundable funds, then they'll see the option to Hold for future use. Click the "Cancel flight" link to cancel the booking for all Passengers.
  7. If they've any refundable funds, then they will see a section called "Refundable". From there they can either request a refund or Hold for future use as a Travel Fund Credit. Click the "Cancel flight" link to cancel the booking for all passengers.
  8. After finishing the process, they'll receive a confirmation page. Keep this record for further use.

How to Request a Refund on Southwest Airlines?

Refund for a canceled Southwest flight depends on the type of the original ticket and the mode of payment of the purchase through cash or Rapid Reward Points.

For Flights Booked with Cash

Wanna Get Away tickets are Southwest's lowest-priced fares and while these tickets are eligible for travel credit, it is non-refundable.

To get money back to the original form of payment rather than as a travel fund, passengers need to book a refundable Southwest Anytime or Business Select ticket.

For Flights Booked with Rapid Reward Points

If a passenger cancels a flight booked with Southwest's Rapid Reward Points, the points will be refunded automatically.

Plus, if there were any charges or taxes along with the points, then these will be converted to travel funds for future travel or refunded back to the original form of payment.

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